Return policy

We provide free¹ returns on any products purchased directly from us within 90 days of delivery for any reason. Please first contact Customer Service at support@lazarusnaturals.com to get your return started. Partial refunds in certain circumstances beyond 90 days may be granted at the sole discretion of the company.

1. To initiate a return, please contact us at 888-966-6210 or at support@lazarusnaturals.com.
2. Refunds beyond the 90-day threshold will be made at the discretion of Lazarus Naturals.
3. Please make sure you have your proof of purchase or receipt ready when you contact Support so that we can best assist you with your return.
4. Please package the items you are returning carefully in the original packaging or in another secure manner and include the invoice or order slip. Once your return is received and inspected, we will send a return notification email. We will also notify you whether your refund has been approved. Once approved, the refund will be processed, and a credit will be automatically applied to the credit card or original method of payment within 30 days.
5. Please send all returns to the following address:

   Lazarus Naturals
   4630 NE 166th Ave
   Suite 100
   Portland OR 97230

6. We cannot accept returns on items that are not purchased directly from Lazarus Naturals. For products purchased from a third-party (e.g., brick and mortar store or online distributor), please return products with proof of purchase directly to the third-party, which will be subject to their return policy. If you have any problems with your vendor, we'd love to know about it. Please reach out to us directly in such a case.
7. We will not refund or replace items for products purchased from unauthorized sellers (eBay, Groupon, etc).
8. We reserve the right to refuse returns on orders for any reason.

¹Free shipping will be provided for all returns within the United States of America, with the exclusion of any territories, holdings, other land or vessels, and military bases outside of the 50 states.

Note on CBD Efficacy: Everyone’s experience with CBD is different, and there is no guaranteed or standard reaction. Some people find a very small amount of CBD to provide the adequate effect, while others take much more depending on their body and circumstance. CBD is a very personalized supplement and may not be effective for some individuals’ specific goals. It is also important to understand that you will not necessarily feel anything when using CBD, and the effect may sometimes be in what you no longer notice. Have questions regarding serving size, usage frequency, or anything else? Reach us at 888-966-6210, or visit our blog for a guide to finding what works for you. As these products have not been evaluated by the FDA, we cannot make any claims as to any benefits these products may provide.

Late or Missing Refunds:
If you have not received a refund after 10 business days, please check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. If you have done all of this and still have not received a refund, please contact us at support@lazarusnaturals.com.