If you’ve ever posted a review or comment on our website or on social media and discovered that it didn’t get posted, or there was no response from Lazarus Naturals, this is what probably happened.
The Federal Drug Administration (FDA) has strict guidelines about what you should or shouldn’t say about CBD. Similar to herbal supplements, the FDA does not allow any perceived claims or promises related to food and dietary CBD products to be made in a public forum, even if it’s about your personal experience. Even well-intentioned reviews and comments that address specific diseases and ailments are only acceptable for registered drugs, not CBD in food or dietary products.
If the content of a comment or review doesn’t meet the FDA’s guidelines, we don’t post the review, nor do we respond or reply to the sender if it’s posted on social media. We understand how frustrating that can be, so here are some tips and suggestions to help you have what you've written successfully posted. Sharing your experience helps educate others and we love hearing from you. We read everything and appreciate your comments, even if we're unable to respond.
Acceptable ways to tell your own CBD story
Here are some examples of statements and phrasing that are acceptable for posting on our website and social media. Below are statements that are considered unacceptable for posting.
Topics to stay away from when writing a post or review
Health & disease claims
We are unable to post anything related to how CBD could impact a disease or health condition. This includes customer claims of using CBD to treat, cure or prevent a medical issue.
As a general rule, we do not approve a post that even mentions a diagnosable medical or mental condition.
Structure & function claims
When referencing how CBD might impact the structure or function of the body, keep in mind that we won’t post claims such as pain relief, reduced anxiety or improved levels of concentration. Or an intention to affect any structure or function of the body. This includes damage to an organ, part, structure or system of the body doesn't function properly or a state of health leading to damage, pain, etc.
Other unapproved terms include any references to drug addiction or drug treatment, pain or pain management as pain is difficult to remove from implicit connections to diseases or structure/function issues.
Human products for pets
We won’t post comments or reviews that reference giving animals a CBD product that is intended for human consumption. Conversely, this also applies to posts that mention human consumption of a CBD pet product.
Risky vs. acceptable words
Even though CBD is legal, our products fall under the category of dietary and food supplements, meaning the effects or benefits are not approved. So, we will never convey or post disease or health claims. Descriptions like pain relief, anti-anxiety, prevention and diagnosis are perceived by the FDA as claims and promises and can’t be used in a review or comment about our CBD products.
FDA Disclaimer: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.